How To Protect Yourself From False Advertising And Misleading Promotions
Whenever we first ordered our Element Vape Starter Kit, we were a little worried about the shipping. We have a little office, so we really didn’t want to be shipping anything but well known Vapor Cigar products. Fortunately, our vendor shipped by UPS and so our order was completed quickly and without any problems. After we received the kit, we quickly put it to the test. Here is what we found.
CUSTOMER SUPPORT: Unfortunately, we had to return the product to refund the amount of money, but that’s not where the story ends. The customer service representatives that were there to assist us made it easy for us to purchase again. They were very useful and checked out the entire setup with us. Despite the fact that we purchased the starter kit as a set, they helped us create a backup if among the atomizers broke. These were also very helpful in making sure that our shipment found us on time and without the delays.
Tracking Information: As we understand more about shipping, delivery, and tracking, we’ve seen that there are a number of different places that you could ship your Vape Pen from. The Element did us the favor by sending us two boxes, one of which was sent on a single day as our first shipment. The second box was sent two days later. Shipping times are influenced by what’s being shipped, and we found that the shipping times were greatly increased after shipping from UPS. We are all on a budget, but shipping from UPS was nearly double our original estimate.
Age Verification: Although we understand that this is generally necessary for all internet sites, we didn’t see this initially. Upon registering for the free trail, we saw an email address and an option to verify your date of birth. We clicked “yes” without having a minute to look further, because this technique didn’t feel right. Whenever Smok Novo we visited validate our date of birth, we were told that we had a need to age 65 or older to become able to order from this particular Vape Pens site. Upon further inspection of the website, it turns out they aren’t requiring proof of age to order from the Element Vape site but instead requiring proof a subscription to a vapor delivery network.
Shipping Methods: Shipping methods attended a long way from when they first became open to customers. We saw that the shipping methods available through the internet were a lot more efficient and effective, but unfortunately, shipping with UPS or FedEx was not one of them. Upon signing up for the trial offer, we were sent an e-mail explaining that international orders would require special handling and shipping procedures that UPS or FedEx could not accommodate. Whenever we asked them why this was the case, they did not offer a solution, and instead suggested that international customers simply purchase an additional “package” at the local merchants we had visited.
Tracking Information May Occur After The Sale: One aspect of customer service that lots of people enjoy experiencing has been able to track their own product information and progress throughout the ordering and delivery process. Unfortunately, when shopping on the Element Vape site tracking information may occur after the customer will pay for the product, and upon delivery, the customer is probably not in a position to track their information. Furthermore, if shipping times to foreign destinations are too long, the customer may receive a message stating they have been moved to leading of the line.
Delays May Occur DUE TO: Shipping delays may occur due to USPS or FedEx delays. USPS delivers things quickly, but unfortunately, delivery delays might occur due to overseas shipping issues, or insufficient adequate parking at the neighborhood port. They don’t mind assisting you overcome these obstacles, but please be aware that we aren’t liable if delays occur because of them. FedEx appears to have excellent tracking on their shipments, but so far as we can see, they do not provide the substitute for track shipments. Please keep this at heart when using this service, as it might greatly benefit your bottom line.
Shipping Methods: Three ways of shipping can be found. First, upon delivery, the customer must call and schedule an appointment with a store employee to sign because of their product, and then receive it directly from the maker. Second, the client may call and schedule a scheduled appointment directly with a store employee to get their unit. Or, thirdly, the customer may contact us directly by email or phone to put an order, and we will ship the adult signature line upon delivery. Upon signing because of their product upon delivery, we are unable to ship e-liquid to anyone with out a valid e-mail address.